"We are so sorry, " he wrote, "but due to the overwhelming response to our FREE Kentucky Grilled Chicken meal coupon, we can no longer redeem the free coupon at this time."

他在信中写到：“由于顾客对我们免费炸鸡套餐的喜爱过于热烈，我们不得不从现在起停止相关折扣券的使用。 对此带来的不便，我们表示万分抱歉。”

While we encourage you to encourage guests to write reviews, any sort of incentive – a free night, a coupon off the next stay, a discounted meal, etc. – is strictly against our rules.

Michele：虽然我们提倡让酒店鼓励客人撰写评论，但是任何一种奖励措施——免费入住、下一次入住优惠券、折扣餐食等——都严重违反我们的规定。